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Any site transferred to Eserves network from a competing company
will receive free domain and web hosting transfer for every
service package. Every Eserves Host service is backed by our 30 day
money back guarantee, so if you are not happy, you don't have to
pay! Use PROMO CODE: "REFUGEE" in teh comment section on
your order form to receive your free domain name and web hosting
transfer.
Each customer will also receive:
- Free shipping of all your equipment to any Eserves data center
- Emergency, Platinum setup windows open 24x7
- Personalized migration account representative - Executive
Management Personnel
- Data Center Tours 24x7 - Call and come by - 866-262-0999
- Eserves and World Class Servers , Inc. financial statements
provided upon request - WE ARE ROCK SOLID AND WILL PROVE IT!
We have established a leadership position in the web hosting
industry by meeting the needs of small companies to large
corporations. Along with providing the best-of-breed web hosting
solutions.
In an industry cluttered with competing technologies and varying
levels of service, Eserves Hosting and Dedicated servers leadership
position is upheld through our customer-centric business model which
allows our customers to be in complete control of their online
presence.
Eserves's unique benefits stem from the following critical
factors:
- Experience(Place hanker link to
appropriate text in bottom of page)
- Depth of Product Offerings(Place hanker
link to appropriate text in bottom of page)
- Rock-Solid Infrastructure(Place hanker
link to appropriate text in bottom of page)
- Innovative Support Technology(Place
hanker link to appropriate text in bottom of page)
- Financial Stability(Place hanker link to
appropriate text in bottom of page)
- Switching to Eserves Is Easy (Place
hanker link to appropriate text in bottom of page)
You can find our web hosting
solutions here.
| Phone |
866-262-0999 (USA - CANADA) |
| |
001-514-227-5636 (Intl.) |
| 514-227-5636 (Local.) |
| Email |
sales@e-serves.com |
| Hours |
Monday - Friday; 8 a.m. - 9 p.m. CST
Saturday; 9 a.m. - 6 p.m. CST |
| Contact Form |
Online Contact
Form |
Why
Eserves?
Eserves has established a leadership position in the web hosting
industry by meeting the every need of small-to-medium sized business
with best-of-breed web hosting solutions and by providing
comprehensive, instantly scalable web-based technologies to a broad
spectrum of customers.
In an industry cluttered with competing technologies and varying
levels of service, Eserves's leadership position is upheld through
our customer-centric business model which allows our customers to be
in complete control of their online presence.
Eserves's unique benefits stem from the following critical factors,
un-matched by anyone in our industry:
1. Experience
Eserves has been in the web hosting business since 1995, making us
one of the early innovators in the industry.
Throughout the years, we have strived to continually improve our
services by offering a wide array of choices to our customers.
Additionally, we have created a non-traditional corporate
environment where feedback from our customers and employees is
channeled to our Quality Assurance Department so that we can
constantly meet the needs of a fast-growing and ever-changing
medium. Because of this, we can enhance each of our products and
services on a continual basis and deliver the latest features that
are requested by our customers.
"Quality assurance is the focus here at Eserves, and that means
that we are constantly seeking to provide the best service and
programs, as soon as the new technology becomes available,"
notes Christopher Faulkner, Eserves CEO. "Pairing our
experienced staff with exclusive online tools gives unrivaled power
to our customers."
This innovative approach has led Eserves to have the industry's
lowest customer churn rate--4%.
In less than seven years, Eserves has developed custom web hosting
environments on multiple operating systems (Windows and Unix);
created automation systems to setup new hosting accounts in under 30
seconds; created web-based control panels to give our customers the
power to instantly manage the services they use; developed custom
e-commerce transaction and shopping cart systems; and built a fully
redundant, fault-tolerant network encompassing three autonomous data
centers in Dallas, Chicago and Los Angeles.
2. Depth of Product Offerings
Today, Eserves is able to offer our customers shared, dedicated and
all flavors of hosting in between. However, we don't stop there. In
our pursuit to becoming a tier-1 full web solution provider, we have
created colocation, application hosting, dedicated connectivity
solutions, professional services, domain name registration,
reseller/partner programs, and over 100 other service offerings.
Quite frankly, if you are looking for any web service or Internet
infrastructure offering, Eserves has experience in providing it.
Eserves's portfolio of services was created with the small-to-medium
business (SMB) in mind. All of our services are backed with a
no-questions-asked 30 day money back guarantee--if you are not
happy, you don't have to pay! In recent years, we have expanded our
portfolio to encompass services that meet the needs of enterprise
level customers like GTE, McDonald's, Lay-Z-Boy and others who have
selected Eserves to fulfill their hosting requirements.
3. Rock-Solid Infrastructure
To provide the most secure and reliable hosting environment, Eserves
has constructed our data centers from the ground-up.
Eserves currently operates three data centers built with N+1 and N+3
redundancy and are geographically disbursed in Dallas, Los Angeles,
and Chicago. More data centers are planned for the future.
Each data center is designed with 2.5 megawatts of premise power,
temperature control systems, fire zones above the ceiling and below
the floor, specialized heat/smoke sensors with automatic fire
department notification, backup diesel-powered generators, UPS
systems, biometric identification systems so only high-level Eserves
employees are permitted near your hardware, and 24x7 secured access
control systems backed with armed guards. All Eserves data centers
and NOC's are staffed 24x7 with expert engineers in IP networking,
IT infrastructure and web hosting systems management. We've taken
great strides to provide web hosting services to all of our
customers.
Our data centers are only as good as our Internet connections. That
is why Eserves's bandwidth saturation averages (a measure of how
crowded our systems are) are always kept below 30%. We have
redundant GigE fiber optic connections (1000Mbits each) with diverse
routes to the Internet Backbone, ensuring our servers always have an
active connection to the Internet. BGP Peering allows us to
automatically re-route traffic away from "Internet Traffic
Jams." This means when one part of the Internet slows down your
site will not be caught in the bottleneck.
As you might have guessed, our data centers and Internet connections
are only as good as our servers that house our customers' web sites.
That is why all Eserves's web hosting servers are operated on
ultra-fast Dual Pentium 4 based technology with 1+ GB of RAM. We
keep our servers at less than 50% capacity so even when traffic
peaks, our servers won't overload.
Additionally, Eserves leads the industry in data center
industry-specific regulatory compliance and certifications. We
currently have the following certifications:
- HIPAA (Health Insurance Portability and Accountability Act) -
For the healthcare industry
- GLBA (Gramm-Leach-Bliley Act) - For the financial services
industry
- EU Data Protection Directive - For companies conducting
business in the European Union
- FISMA (Financial Integrity and State Managers Accountability
Act)
- SAS-70 Type I Certified
- ISO 9001:2000 Certified
4. Innovative Support
Technology
Eserves hosts hundreds of thousands of customers whose skills range
anywhere from novice-level to experts. These range from personal
websites to Fortune 500 corporations. The Eserves Technical Support
center is staffed 24 hours a day to offer assistance in any area.
When the call center cannot resolve a customer's issue, the
dedicated Quality Assurance Team steps in to facilitate the
resolution of any problem, whether billing, technical or
administration. At no point does a Eserves customer feel alone; they
know that we are standing by waiting for their call. With 24/7
toll-free technical support, 24/7 online support chat and a
dedicated online support center, Eserves is constantly rated in the
Top 10 of any list for its support and dedication.
We know however, that great service starts long before you contact
us. Therefore, our customized server and network monitoring systems
are sophisticated, refined and highly sensitive. We monitor overall
performance statistics from our routers and our servers, we monitor
basic HTTP response and availability of port 80, we monitor all
server-level hardware, and all other port specific services that
enable you to fully utilize your web site to its fullest potential.
Our monitoring systems not only alert us to what is happening, it
also gives us an idea of what might happen if we do not take
proactive steps to correct an issue. With our system's predictive
fault management technology, we can anticipate fluctuations in disk
storage, memory and CPU usage so that when you need resources the
most, they will always be available.
All of our support contact methods and system architecture is backed
up by a live, up-to-the-minute WAP-enabled network status system
available on our web site 24x7. If something happens, our customers
are the first to know.
6. Financial Stability
Eserves has been profitable from day one. Our founder, Christopher
Faulkner, organically grew Eserves with a conservative
"phased-built" business approach that has led us to
financial and debt freedom since our first day of operations. Our
data centers are built as customer demand warrants, not to the
original dot com methodology of "build it and they will
come." Eserves's revenue is recycled back into the organization
and fuels our expansion efforts and funds our operating capital.
Eserves is privately-owned and was built with $0 of venture capital.
Between the years 2000 and 2002 over 5 of the world's largest web
hosting firms filed bankruptcy -- Eserves expanded and launched new
data centers. Between the years 2001 and 2004 40 of the world's
largest web hosting firms laid off 20%+ of their staff -- Eserves
added an additional 75 staff members to meet our triple digit
growth. This disciplined business model means that we are here today
and will definitely be here tomorrow to serve our customers.
In 2005, Eserves has announced expansion plans in North American to
build data centers in San Jose and Newark. All of these data centers
are financed in cash-on-hand at Eserves.
7. Switching to Eserves Is Easy
Will Eserves transfer my domain name?
If your domain name was registered through Network Solutions or
Register.com, Eserves will send the transfer request. You will then
receive an email asking if you wish to have your domain name
transferred. Eserves will also detect if your site was not
registered with Network Solutions or Register.com and will send you
an email explaining what you have to do to transfer your domain
name.
Will I see any downtime if I get my domain transferred?
No, you will not see any downtime. Domain transfers usually take a
couple of days to complete. While some end users may be visiting
your site at its new location, others may still be receiving old
information and are being routed to your previous host. During this
time, it is best to stay with your old hosting provider until the
domain has been properly transferred and is pointing to Eserves's
servers.
What if I want to buy a site but don't want to transfer my
domain?
You do not have to transfer your domain. When you order the site,
choose "No" when it asks you whether you wish for Eserves
to take care of your domain name registration. You may then transfer
your domain name at any time.
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